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Shipping & Returns

 

Domestic Shipping

FREE USPS shipping on all orders shipped within the United States. Please allow 3-5 days for delivery. Most items ship within 48 hours Monday through Friday, with the exception of holidays. Any orders placed on Saturday or Sunday will ship Monday morning (or next business day due to a holiday). This does not include any form of express shipping.

Note:  Items totaling $300 or more will be insured and have delivery confirmation.

 

Express Delivery:

Overnight Express delivery is available for $50 on orders placed Monday through Thursday via FEDEX or USPS. Items totaling $300 or more will require a signature. Please keep this in mind for delivery location... will you/recipient be at home or work/business?


(Current time in Arizona)

 

International

International shipping is available for several countries for $24. If you don't see your country, please email us. International Express is available for $55. Please remember you are responsible for any and all duties and taxes levied by your country.

Note:  These prices do not include wholesale orders.

 

Returns

I want you to be extremely happy with your purchase(s), however, if you're not 100% satisfied you may return your purchase postmarked within 14 days of delivery confirmation — in its original new condition. Please remember return shipping is the responsibility of the purchaser, unless there is an order error or item is defective. Please complete the return form and include it with the item you are returning. Be sure to include insurance to cover the cost of the piece, as we are not responsible for damage during transit. Please notify us by phone or e-mail before returning the item and once mailed, don't forget to e-mail us the tracking number. Please allow 10 to 14 business days for your refund to process and post to your account.

Note: Use care in packing the item as it was originally shipped to ensure safe transit.

Return Address:

Susan Rice Designs
Returns & Exchanges
7410 E Lompoc Ave
Mesa, AZ 85209

 

 

 

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